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FAQ

  1. PKNS property details are listed by region:
    1. Central Region Property Sales Office (Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
      Bangunan Ibu Pejabat PKNS
      No. 2, Jalan Indah 14/8, Seksyen 14,
      40000 Shah Alam, Selangor,
      Tel: 03-5525 0300
    2. Northern Region Property Sales Office (Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
      Tingkat 2, Kompleks PKNS Shah Alam,
      40505 Shah Alam, Selangor
      Tel: 03-5519 2211
    3. Southern Region Property Sales Office (Bandar Baru Bangi / Selangor Cyber Valley)
      Tingkat 5, Kompleks PKNS Bangi, Persiaran Bangi
      43650 Bandar Baru Bangi, Selangor
      Tel: 03-8926 2000
  2. Go to the PKNS website at https://www.pkns.gov.my
  3. Visit the PKNS property exhibition from time to time.
  1. Please get in touch with the PKNS Sales Executive at PKNS X-HOMES hotline:-
    1. 03-5022 0188 (Headquarters – Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
    2. 03-5022 0189 (Shah Alam – Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
    3. 03-5022 0187 (Bangi – Bandar Baru Bangi / Selangor Cyber Valley)
  2. Or please e-mail inquiry@pkns.gov.my
The process of PKNS property sales is as follows:
  1. Select property/location/unit at https://www.pkns.gov.my/en/
  2. Check the eligibility of documents
  3. Buyer request for loan application
  4. PKNS issues an offer letter
  5. Signing the Hire Purchase Agreement
  6. PKNS will hand over empty ownership/house keys once all conditions have been fulfilled

Please visit our website, https://www.iproperty.com.my/bm/kelayakan-pinjaman-perumahan/kalkulator/, for an eligibility check for any residential purchase.

An offer letter will be issued within 2–5 working days.

PKNS will give the buyer forty-five (45) days from the Offer Letter to get a bank loan.

PKNS is ready to help a potential buyer deal with a bank for loan advisory services.

PKNS has no panel of banks, but PKNS is ready to coordinate and invite several banks to assist potential buyers with loan matters.

There is no deposit to be paid by the potential buyer who wishes to buy PKNS property products.

  1. Buyers must present an original receipt as payment proof to the Regional Property Sales Division (BJHW).
  2. In the event of loss, the buyer can present a copy certified by the Commissioner of Oath.
The Rent to Own Scheme at PKNS is available only to commercial properties, shops, and offices. Please get in touch with our Sales Executive at the PKNS X-HOMES hotline:-
  1. 03-5022 0188 (Headquarters – Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
  2. 03-5022 0189 (Shah Alam – Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
  3. 03-5022 0187 (Bangi – Bandar Baru Bangi / Selangor Cyber Valley)

Buyer may appoint their lawyers for house purchase and sale. However, only buyers who use PKNS lawyer panel services are eligible for an exemption from the Sale and Purchase Agreement Fee.

PKNS will hand over the keys within 14 days after:
  1. Receive a full payment of the house;
  2. Receive utility deposit payment; and
  3. Receive late fine payment (if any)
Please register at Selangor Housing and Property Board (LPHS) online or download the application form from LPHS’s official website: http://lphs.selangor.gov.my The eligibility criteria to apply Rumah Selangorku are as below:
  1. Malaysian citizen aged 18 and above;
  2. The minimum household income for the applicants of Rumah Selangorku Type B, C and D is RM3,0001.00 per month;
  3. The maximum household income is RM8,000.00 per month;
  4. The applicants (husband/wife) must not already own any types of residence in Selangor;
  5. Single applicant with dependents may apply;
  6. The house must be owner-occupied and no subletting allowed;
  7. The applicant must choose only one (1) type, A, B, C or D during application; and
  8. The validity period for each registered application is for two (2) years. After that period, application data that is still waiting for an offer will be removed from the system. Applicants need to make a new application if they are still interested in applying for Rumah Selangorku.
Please review the land location through the following method:
  1. Visit PKNS Property Web online at  https://www.pkns-property.com/all-properties/land-for-sale or
  2. Walk-in to Land Affairs Division branches at the following address:
    1. Central Region Land Affairs Office (Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa) Bangunan Ibu Pejabat PKNS No. 2, Jalan Indah 14/8, Seksyen 14, 40000 Shah Alam, Selangor Tel: 03-5525 0300
    2.  Northern Region Land Affairs Office (Shah Alam / Klang / Sabak Bernam / Kuala Selangor) Tingkat 2, Kompleks PKNS Shah Alam, 40505 Shah Alam, Selangor Tel: 03-5519 0740 / 03-55100 0375
    3. Southern Region Land Affairs Office (Bandar Baru Bangi / Selangor Cyber Valley) Tingkat 5, Kompleks PKNS Bangi, Persiaran Bangi 43650 Bandar Baru Bangi, Selangor Tel: 03-5525 0300
The following is the payment schedule:
  1. First payment  – 10% from selling price within 30 days starting from the date of offer letter
  2. Second payment  – 10% from land selling price within 90 days from the date of Sell Purchase Agreement
  3. Third payment – 80% from land selling price within 90 days from the date of the letter of ownership transfer
The buyer considered officially owning the purchased land once the following are met:
  1. Sign the Sell Purchase Agreement
  2. Pay the land selling price in full
  3. Pay the late charges of land price (if any)
  1. The process of ownership transfer or land title (grant) lease registration is as follows:
    1. Pay the land selling price in full
    2. Pay the late charges (if any)
    3. Pay all the arrears of quit rent and latest assessment tax, including arrears or fines (if any)
    4. Sign Form 14A, pay for stamp duty, lawyers fees, mortgage register (if any) or other required payment (a list will be provided by lawyers) at the lawyer’s office
  2. Once all the above matters are resolved, the period for the registration of the buyer’s name into the title (grant) depends on the Land Office.

Visit PKNS Property Web online at https://www.pkns-property.com/all-properties/land-for-sale or get in touch with the Land Affairs Division Officer by district or Mukim of the location of the land applied for.

To ensure the land plot is existed and owned by PKNS, the buyer must meet with the Land Affairs Division Officer by District or Mukim and request the lot number for searching purpose in Land Office. For information, PKNS will not appoint any real estate agents for the sale of land.

Payment arrangements depend on the affordability of the buyer. Buyers may apply for a bank loan or pay in cash for the purchased land.

Legal costs for the sale and purchase of land lots are not more than 2.5% of the sale price or value of the lot land (if financing or mortgage matters to banks or financial institutions are not involved) or not more than 5% of the sale price or value of the land lot (if financing or mortgage matters to banks or financial institutions are not involved).

Subject to the type of land use conditions and the legal status of the land, such as the Malay Reserve.

Most of the land owned by PKNS is a 99-year leasehold.

The process of land purchase includes:
  1. Issuance of Offer Letter
  2. Signing the agreement document
  3. Payment according to the schedule within the set time frame
  4. Ownership transfer at the Land Office
  5. Grant and site submission (any delay is subject to documentation and payment matters)

PKNS does allow a lawyer who is not from the PKNS panel for the transfer of ownership.

Please contact the Property Sales Gallery according to the region where the housing unit was bought:

  1. Central Region Property Sales Gallery
    (Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
    Bangunan Ibu Pejabat PKNS
    No. 2, Jalan Indah 14/8, Seksyen 14,
    40000 Shah Alam, Selangor
    03 – 5022 0188
  2. Northen Region Property Sales Gallery
    (Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
    Tingkat 2&3, Kompleks PKNS Shah Alam,40000 Shah Alam, Selangor
    03 – 5022 0189
  3. Southern Region Property Sales Gallery
    (Bandar Baru Bangi / Selangor Cyber Valley)Tingkat 5, Kompleks PKNS
    Bangi, Persiaran Bangi43650 Shah Alam, Selangor
    03 – 5022 0187

PKNS and the appointed lawyer will process the transfer of ownership after the inheritor submits the Surat Pentadbir Kuasa from the Selangor Land and Mines Office, Small Inheritance Unit.

Please come to the nearest Selangor Land and Mines Office along with a copy of the Sales and Purchase Agreement to change the name from PKNS to the owner name.

The buyer can sell their housing unit even if they don’t have the ownership (title). However, the buyer need to get permission from the PKNS first before selling the unit.

  1. The owner needs to get authorization from the PKNS first, and the processing fee is RM50.00.
  2. The owner needs to get the Transfer of Ownership Form (BPM) along with the processing fee of RM50.00 from
    1. Central Region Property Sales Gallery
      (Kota Damansara / Kerinchi / Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
      Bangunan Ibu Pejabat PKNS
      No. 2, Jalan Indah 14/8, Seksyen 14,
      40000 Shah Alam, Selangor03 – 5022 0188
    2. Northen Region Property Sales Gallery
      (Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
      Tingkat 2&3, Kompleks PKNS Shah Alam,40000 Shah Alam, Selangor
      03 – 5022 0189
    3. Southern Region Property Sales Gallery
      (Bandar Baru Bangi / Selangor Cyber Valley)
      Tingkat 5, Kompleks PKNS Bangi, Persiaran Bangi
      43650 Shah Alam, Selangor03 – 5022 0187

PKNS approval was needed for property ownership less than five (5) years for the purpose of reselling the low-cost housing or affordable housing unit.

The owner can apply for home refinancing for a housing unit that has yet to receive ownership (title) and engage directly with your bank.

Please come directly to the PKNS Corporate Planning Division at:

  1. Corporate Planning Division,
    Blok B, Tingkat 5, Bangunan Ibu Pejabat PKNS,
    No. 2, Jalan Indah 14/8, Seksyen 14,
    40000 Shah Alam, Selangor Darul Ehsan

The buyer needs to refer to the Company (Developer) related to the property of that particular project. The buyer also needs to submit all relevant documents related to the Company (Developer) for the subsequent process.

  1. The buyer needs to identify the name of the Company (Developer) and contact the Company (Developer) for that particular property.
  2. If the Company (Developer) fails to be contacted, the buyer can contact the Corporate Planning Division, PKNS.
  1. Payment Counter (PKNS HQ), Tingkat G, Blok B, Bangunan Ibu Pejabat PKNS No. 2, Jalan Indah 14/8 Seksyen 14, 40000 Shah Alam, Selangor Darul Ehsan.
  2. Online Banking
  3. JomPay. (Please enter the Biller Code as shown on your bill).
  4. Payment kaunter at the Pos Malaysia or through the website, posonline.com.my
  1. Complaint can be lodge via:
    1. https://aduan.pkns.gov.my/ website or
    2. Contact 03-55250300 or
    3. Email to aduan@pkns.gov.my
  2. Please come to the Kaunter Urus Harta: Level 2, Block D PKNS Headquarters No. 2 Jalan Indah 14/8, Seksyen 14, 40000 Shah Alam, Selangor Darul Ehsan
  3. Please visit the PKNS Sales Gallery at:
    1. Kota Puteri PKNS Sales Gallery, Persiaran Kota Puteri 3, Kota Puteri 48100 Batu Arang, Selangor
    2. Antara Gapi PKNS Sales Gallery, No. 1-17, Jalan Gapi 1A, Antara Gapi, 44300 Batang Kali, Selangor
    3. Bernam Jaya PKNS Sales Gallery, No. 10, Jalan Kemudi 2D, Taman Bernam Jaya, 44100 Kerling, Selangor
    4. Selangor Cyber Valler PKNS Sales Gallery, Science Park Rd, 63000 Dengkil, Selangor

Please fill out the Borang Aduan Pelanggan ADP-01 that was included when receiving the key to the property, or go to https://aduan.pkns.gov.my/ website to lodge a complaint.

  1. DLP is 24 months for properties bought before receiving the Certificate of Completion and Compliance (CCC)
  2. DLP is 6 months for properties bought after receiving the Certificate of Completion and Compliance (CCC)

PKNS will make sure that action for complaints will be taken according to the type of damage within the restoration period, such as:

  1. Critical: < 7 days
  2. Normal: < 30 days

PKNS will be contacting the complainant directly, either via phone or email. The complainant needs to give full cooperation when contacted by the PKNS contractor.

For any complaint regarding inactive JMP/PP, please contact the Commissioner of Buildings (COB) according to the Local Authority (PBT) area. A list of COBs is available at the https://www.hba.org.my/help/COB-LIST.htm website.

  1. PKNS will no longer be responsible for any housing project complaint that has already created its own JMB/PP.
  2. The responsibility to fix apartment damages falls under the JMB/PP. If the JMB/PP is inactive, please contact the Commissioner of Buildings (COB) as listed on the website: https://www.hba.org.my/help/COB-LIST.htm.
  1. Enculturation Program
    1. Budding Business Program (Program Tunas Niaga or PROTUNe)
    2. GROW
    3. Entrepreneur Development Academy (Entrepreneur Clinic)
    4. Students Entrepreneur Program
  2. Development Program
    1. 5U Enhancement Program
    2. Premise Rental Program
  3. Enhancement Program
    1. Umbrella Incubator Vendor (Vendor Inkubator Payung or VIP)
    2. Native Sub Contractor (Sub Kontraktor Bumiputera or SKB)
  4. Networking Program
    1. VIO Office Rental by PKNS
    2. PKNS BizPoint Member Program
    3. PKNS BizClub
    4. Seminar Room Rental

Download the SKB and VIP PKNS forms via the PKNS BizPoint portal at https://www.pknsbizpoint.com/, or please contact 03-55111720 for any inquiries and feedback.

The qualification requirements to join the PKNS SKB Program are as follows:
  1. The owner and the control of company management are 100% native.
  2. The company is registered with CIDB (Grade G2 to G5) ONLY.
  3. Having the capability in terms of good finance, management, and technical expertise.
  4. The company owner has the experience and certificates in the field that were applied.
  5. The company has experience in executing works OUTSIDE of buildings (not maintenance).
  6. Not a consulting, maintenance, or air conditioning company.
  7. The company is operating in Selangor State

For any inquiries and feedback on becoming a member of PKNS BizClub, please contact 03-55654759 or come directly to the office of VIO by PKNS at PKNS BizPoint, Seksyen 7, Shah Alam.

The rate to become a member of PKNS BizClub is RM100.00 per year.

The rate for the VIO by PKNS office rental package started as low as RM60.00 per month.

RM350 to RM1000 per day according to the capacity needed.

The interesting packages that were offered are conducive seminar rooms equipped with PA systems, microphones, projectors, air conditioning and other facilities such as a praying room.

Please visit the https://www.pknsbizpoint.com/ portal to check out the seminars and courses that were offered.

PKNS does not offer any kind of loan to entrepreneurs.

Parcel rent bill payment can be made at:
  1. Counter of Selangor Land and Mines Office (PTGS) and at the District and Land Office (PDT)
  2. Online payment through eHasil at https://ehasil.selangor.gov.my via Financial Process Exchange (FPX)
  3. Selangor State Local Authority Counter (PBT)
  4. All Local Authority Kiosk
  5. Online banking
  6. POS Malaysia (Klang Valler only)
Parcel rent is made available through:
  1. Please contact the apartment Joint Management Body (JMB) because PKNS sends the parcel rent bill to them.
  2. For apartments that have yet to establish their own JMB, PKNS will send the parcel rent bill to all owners.
  3. Online on the Selangor Land and Mines Office website, https://ptg.selangor.gov.my/

Please contact the apartment JMB/PP committee members to get information on how to pay for the maintenance charge (MC).

Payment can be made online through:

  1. Online Payment System, PKNS ePay at https://epay.pkns.gov.my
  2. Pos Online
  3. CIMB Clicks

On or before 7th day of each month.

Please bring along the Copy of Sale and Purchase Agreement to Tenaga Nasional Berhad/Syabas/Indah Water Consortium for the name change process from PKNS to the owner’s name in the utility bill.

Excess payment claims can be made by submitting the application letter to the PKNS Property Management Division and addressed to:

PKNS Property Management Division,
Tingkat 2, Blok D, Bangunan Ibu Pejabat PKNS,
No. 2, Jalan Indah 14/8, Seksyen 14,
40000 Shah Alam, Selangor Darul Ehsan.

Pejabat Jualan Hartanah Wilayah Tengah
(Antara Gapi / Bernam Jaya / Kota Puteri / Rasa)
Bangunan Ibu Pejabat PKNS
No. 2, Jalan Indah 14/8, Seksyen 14,
40000 Shah Alam, Selangor

Pejabat Jualan Hartanah Wilayah Utara
(Shah Alam / Alam Nusantara / Kuala Selangor / Bandar Sultan Suleiman)
Tingkat 2&3, Kompleks PKNS Shah Alam,
40000 Shah Alam, Selangor

Pejabat Jualan Hartanah Wilayah Selatan
(Bandar Baru Bangi / Selangor Cyber Valley)
Tingkat 5, Kompleks PKNS Bangi, Persiaran Bangi
43650 Shah Alam, Selangor

All warranty periods towards the product are equal to the Defect Liability Period (DLP) for a particular property unit based on the Sale and Purchase Agreement (S&P) document. However, the warranty period will be void if a buyer does renovations on any section or area of the property unit.

Any vacancies in PKNS will be advertised at the following link: https://www.pkns.gov.my/en/join-us/, along with the vacancy application form.

The applicant will receive their application status via e-mail registered in the vacancy application form/resume.

Requirement to apply for practical training are:

  • Application for practical training in PKNS is open throughout the year for higher education (IPT) students who are interested and subject to the relevant courses and placement vacancies.
  • Requirement to apply for practical training are as follows:
    1. Malaysians. (Priority will be given to applicants born in Selangor)
    2. Students who are undergoing studies in Public/Private Higher Education Institution in the country
    3. The duration of practical training will be in accordance with the dates set by IPTA/IPTS
  • Documents required are as follows:
    1. Application letter by the students
    2. Supporting letter from the applicant IPT
    3. Resume (CV) of the students
    4. A copy of the latest examination results
      • Please submit the application three (3) months prior to the beginning of practical training.
  • Applications need to be filled out through a Google Form which can be accessed via the PKNS website: https://www.pkns.gov.my/en/join-us/.
  • Please contact Puan Nuramirah binti Sulaiman at 03-55250300 ext. 1257/e-mail address nuramirah@pkns.gov.my or Mr. Saiful Amirudin bin Sakri at 03-55250300 ext. 1238/e-mail address amirudin@pkns.gov.my for any further inquiries.

At this moment, the PKNS Heritage Museum is not operational until further notice.

The PKNS Library will be open upon request. (Monday – Friday only)

You can contact the PKNS Library at 03-55250300, ext. 1074.

Buyers need to download the forms or come to the PKNS Architect Division for the next processes at:

Architect Division,
Bangunan Ibu Pejabat PKNS Blok C,
Tingkat 3, No. 2, Jalan Indah 14/8, Seksyen 14,
40000 Shah Alam, Selangor Darul Ehsan
Tel: 03-55250300 ext. 1365.

Yes, all policies regarding anti-corruption, misuse of power and misconduct of staff and other parties were put in place through the establishment of the Integrity Division in 2012 to ensure good corporate governance and instill a high awareness and understanding of corruption and misconduct at all levels in PKNS.

Please visit the PKNS Integrity Portal at http://integriti.pkns.gov.my/, which is one of the channel used to distribute information by the PKNS Integrity Division.

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